REFUND POLICY
We want you to be satisfied with your purchase. If you are not completely happy, you may request a return or refund under the conditions outlined below.
Return Eligibility
Items may be returned within 30 days of delivery. To be eligible, products must be unused, unworn, and in their original condition with all tags and packaging intact. We reserve the right to refuse returns that do not meet these conditions.
Return Process
To initiate a return, please contact our customer support team at suggest@sassyfashionfinds.com with your order number and reason for return. Once your request is approved, we will provide return instructions.
Refunds
After we receive and inspect the returned item, your refund will be processed to the original payment method within 5–10 business days. Please note that original shipping fees (if any) are non-refundable.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos as proof. We will arrange a replacement or full refund at no additional cost to you.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to our error (such as receiving the wrong or defective item).
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or other reasons. These will be clearly indicated on the product page.
Contact Us
For any questions regarding returns or refunds, please contact us at: suggest@sassyfashionfinds.com